Utilities
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Municipalities and Independent Energy Retailers
Lanvera offers a one-vendor customer communication solution for utility companies that want a mobile responsive digital platform, along with a best-in-class provider for utility invoice outsourcing.
We Design, Build, and Deliver all Utility Communications
- Utility Bills
- Renewal Letters
- Reminders
- Welcome Letters & Packets
- Notices
- Confirmations
Targeted Solutions for Utilities
- Communications from multiple brands & entities
- Welcome kits for new Customers
- State compliance versioning
- Mail tracking and certified mail
- EBPP platform integrated into your Customer Portal
- Lockbox support
Personalized Marketing - Consistency in Print and Digital
- Product Messaging
- Color Inline Inserts
- ePresentment Page Content
- Email Ads & Buttons with Hyperlinks
Integration with Payment Processors
- File or API integration with your Payment Processor
- Email & Text reminders and confirmations
Lanvera's CSR & Online Archiving Platform
- Document life-cycle for proof of production and delivery
- All communications hosted with unlimited history
- Certified mail and receipt tracking
- USPS mail tracking scan data
- Integrated with ePresentment
- Secure document exchange with ePresentment
Other Lanvera Software Platforms
- EBPP
- Client Portal
- CSR & Online Archiving
- Address Management
- SMS Text
APIs
Our API Product Team builds and supports real time APIs for Customer and Online User data from your Core, Customer Portal, CRM, and ECM platforms. Our API gateway makes new implementations simple and fast. Rest assured — we’ll support APIs to all major utility software providers.
